In conclusion, I searched a great deal for a contact person of value and authority. Even calling the Travelocity corporate office to if anything, ask if they knew or yet, incorporated themselves the policies and procedures in which the customer service representatives give Travelocity clients the runaround. I did not reach a human at all and I have no intention of wasting one more moment of frustration on them. Since Travelocity’s conception I have booked flights with them as a favorite. Never once using a person but booking the flights myself and evidentially I booked a decent amount because I’m supposed to be a VIP Client. And now, because of this sad lack of response and empathy, no matter how small or trivial the situation, I will not use Travelocity again. It must be nice for a company to be so secure in their productivity that they can lose future purchases for the amount of $142.00 dollars. I don’t suppose they have the benefit of feeling that deep pride that an ethical company knows about at the end of the day.
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